Degree Date


Document Type

Dissertation - Public Access

Degree Name

Ed.D. Doctor of Education

Academic Discipline

Educational Leadership

First Advisor

Carol A. Burg

Second Advisor

James L. Schott

Third Advisor

Joan Q. Minnis


Sunnyside Elementary School, an anonymous name, had a high number of discipline referrals. The purpose of this inquiry was to develop and follow an action plan to reduce behavior issues. Using both qualitative and quantitative methods of inquiry, I collected discipline and academic achievement data as well as survey data to analyze the impact of the Eight-Step Problem-Solving Process on the rate of discipline referrals. Although the overall number of referrals increased, other significant findings were determined. The leadership team and faculty must be vested in the action plan as a priority in order to achieve positive results. It was also determined that utilizing the Eight-Step Problem-Solving Process increased the recognition of need for problem-solving to solve school-wide problems.